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Home > Success Center > Network Performance Monitor (NPM) > Unexpected Error: An error occurred while generating map (map name).OrionMap

Unexpected Error: An error occurred while generating map (map name).OrionMap

Updated August 18, 2016

Overview

This article provides information on how to resolve issues relating to Network Atlas Map not showing as a resource in Orion Summary or NPM Summary in the Orion Web Console.

 

Related errors are the following: (Sample Below)

Unexpected error: An error occurred while generating map c6bfa427-b9a2-45a2-95cc-f4d5656a36fd.OrionMap

 

Diagnostic Logs: System.IO.IOException "The file exists"

Environment

All Orion Core Modules including NPM 12.0

Cause

This occurs when the Windows Temp folder is full.

Steps

Check if the Windows Temp folder is full and if so, try perform the following to clear the folder:

  1. First clear the folder located at C:\Windows\temp
  2. Go to Start > Run.
  3. Type %TEMP%
  4. Delete all the stored temp cache.

 

 

 

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