Submit a ticketCall us

Announcing NCM 7.7
With NCM 7.7, you can examine the rules that make up an access control list for a Cisco ASA device. Then you can apply filters to display only rules that meet the specified criteria, order the rules by line number or by the hit count, and much more.
See new features and improvements.

Home > Success Center > Network Performance Monitor (NPM) > Unable to start Solarwinds Agent Service

Unable to start Solarwinds Agent Service

Created by Giane Ira, last modified by Steven Bansil_ret on Jul 19, 2016

Views: 387 Votes: 0 Revisions: 3

Updated: July 19, 2016

Overview

This article describes the issue when the Solarwinds Agent Service is unable to start.

Environment

All versions of NPM/Orion

Cause 

This issue occurs due to login credential filtering.

Resolution

  1. Open the Service.msc from Run.
  2. Locate the Solarwinds Agent Service from the list.
  3. Right-click the file and Properties.
  4. Go to the Log On and make sure that the Correct Log in and credential is indicated.

 

 

 

Last modified
22:51, 18 Jul 2016

Tags

Classifications

Public