Submit a ticketCall us

Welcome to the NEW Success Center. Search all resources (documentation, videos, training, knowledge base articles) or browse resources by product. If you are unable to find what you are looking for, please contact us at customersuccess@solarwinds.com

 

 

 

 

Home > Success Center > Network Performance Monitor (NPM) > Unable to start Information and Collector services

Unable to start Information and Collector services

Overview

This article provides brief information and steps to resolve issue when the Information and Collector services do not start.

The similar MSMQ error log will reflect:

The Message Queuing service cannot start. The internal private queue 'admin_queue$' cannot be initialized. If the problem persists, reinstall Message Queuing. Error 0xc00e0001

Environment

All NPM versions

Cause

The services do not start when there are reported or unreported issues within Microsoft Message Queuing. Information and Collector services rely on Microsoft Message Queuing system to operate. 

Resolution

Re-install Microsoft Message Queuing from Windows  Features. 

Last modified
14:02, 13 Nov 2015

Tags

Classifications

Public