Submit a ticketCall us

Solarwinds & Cisco Live! Barcelona
Join us from the 29th of January to the 2nd of February at Cisco Live 2018 in Barcelona, where we will continue to show how monitoring the network with SolarWinds will keep you ahead of the game. At our booth (WEP 1A), we will demonstrate how SolarWinds network solutions can help. As a bonus, we are also hosting a pre-event webinar - Blame the Network, Hybrid IT Edition with our SolarWinds Head Geek™, Patrick Hubbard on January 24th - GMT (UTC+0): 10:00 a.m. to 11:00 a.m. There's still time to RSVP.

Home > Success Center > Network Performance Monitor (NPM) > Unable to see data in graphs

Unable to see data in graphs

Created by Alexander Aguilar, last modified by Michael.Damron on Aug 02, 2016

Views: 921 Votes: 0 Revisions: 11

Overview

Unable to see data in graphs.

Environment

NPM 10.x and later

Cause 

Cause #1

The collector could be stopped on the Main or Additional Poller.

 

Cause #2

This also could be related to disk space on your SQL.

 

Cause #3

database maintenance is overdue. There are highly fragmented tables.

Resolution

Resolution for Cause #1: 

  1. Start the Collector.

 

Resolution for Cause #2:

  1. Stop all Orion Services using the Orion Service Manager.
  2. Create more available space on the SQL Server.
  3. Restart all Orion Services using the Orion Service Manager.

 

Resolution for Cause #3:

1. Run database maintenance manually.

Last modified

Tags

Classifications

Public