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Home > Success Center > Network Performance Monitor (NPM) > Unable to retrieve url for scheduled reports with 1035:Can not establish SSL connection error on actionexecution log

Unable to retrieve url for scheduled reports with 1035:Can not establish SSL connection error on actionexecution log

Created by Napoleon.Fabros, last modified by MindTouch on Jun 23, 2016

Views: 1,020 Votes: 1 Revisions: 6

Overview

Below is the email received from a scheduled report:

The ActionExecution.log shows the following error:

ERROR SolarWinds.Orion.Core.Actions.Utility.WebPageFetcher - FAIL: EO.Pdf.HtmlToPdfException: Failed to convert Url 'https://HOSTNAME/Orion/Charts/Custom...7ddf9506c1a'.(1035:Can not establish SSL connection)

Environment

NPM 11.5

Cause 

This issue is caused by a third-party SSL certificate.

Resolution

  1. Open IIS Manager.

  2. Go to Sites > SolarWinds NetPerfMon.

  3. Click on Bindings.

  4. Select HTTPS and click Edit..

  5. Set SSL Certificate to Solarwinds-Orion then click OK.

 

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