Submit a ticketCall us

WebinarUpcoming Webinar: Know What’s Changed – with NEW Server Configuration Monitor

Change management in IT is critical. But, even with a good change management process, changes are too often not correctly tracked, if at all. The configuration of your servers and applications is a key factor in their performance, availability, and security. Many incidents can be tracked back to an authorized (and sometimes unauthorized) configuration change, whether to a system file, configuration file, or Windows® Registry entry. Join SolarWinds VP of product management Brandon Shopp to discover how the new SolarWinds® Server Configuration Monitor is designed to help you.

Register now.

Home > Success Center > Network Performance Monitor (NPM) > Unable to restart services to complete license registration - Access is denied

Unable to restart services to complete license registration - Access is denied

Updated August 15, 2016

Overview

After licensing a module, you get the following pop-up when trying to restart the services:

There was an error restarting the services.

Access is denied

 

 

 

 

 

Environment

All Orion Modules and versions

Cause 

User does not have the required permissions to restart services on the server.

Resolution

  1. Log in to the Orion server as a local built-in administrator with the UAC disabled. This requires a reboot.
  2. Open the Orion Service Manager.
  3. Restart the NetFlow Service.

 

 

 

 

Last modified

Tags

Classifications

Public