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Home > Success Center > Network Performance Monitor (NPM) > Unable to open Node Details in the Orion Web Console

Unable to open Node Details in the Orion Web Console

Created by Gary O'Donovan, last modified by Karen Valdellon on Sep 19, 2016

Views: 83 Votes: 0 Revisions: 5

Updated September 19, 2016

Overview

When you click and expand a node, the following error message displays:

There was no endpoint listening at net.tcp://clsolwindn:17777/orion/npm/businesslayer that could accept the message.

Environment

All NPM versions

Cause 

 This can occur when Microsoft updates uninstall a required C++ module.

Resolution

  1. Refer to Microsoft Visual C++ requirements for NPM
  2. Identify the missing C++ Module and download it from Microsoft website.

 

 

 

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