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Home > Success Center > Network Performance Monitor (NPM) > Unable to monitor ASP.net performance counters

Unable to monitor ASP.net performance counters

Created by Milton Harris, last modified by Karen Valdellon on Jun 20, 2017

Views: 78 Votes: 1 Revisions: 4

Updated June 20, 2017

Overview

Performance counter components that reference the ASP.NET counters are showing as gray for IIS servers with the AppInsight template.

 

The following error is shown in the Debug logs:

Network path not found for SELECT Name, Caption, State, ProcessId FROM Win32_Service WHERE Name = 'WAS' OR Caption = 'WAS' OR Name = 'W3SVC' OR Caption = 'W3SVC' OR Name = 'AppHostSvc' OR Caption = 'AppHostSvc'

Environment

All NPM versions

Cause 

The error can occur when the Remote Registry service is not started.

Resolution

Start the Remote Registry service and verify that it is set to Automatic. You can check this manually by going to services.msc, right-clicking Remote Registry, and then setting it to start automatically.

 

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