Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Network Performance Monitor (NPM) > Unable to load Windows credentials: (null) Missing end property 'Username' in the CredentialProperty table

Unable to load Windows credentials: (null) Missing end property 'Username' in the CredentialProperty table

Updated May 22, 2017

Overview

Users are unable to load accounts using Windows credentials and the following error is found:

2017-05-12 10:14:43,403 [42] (4) WARN  SolarWinds.Orion.Core.SharedCredentials.Utility.ReflectionHelper - (null)  Missing end property 'Username' in the CredentialProperty table of the Orion database for the class SolarWinds.Orion.Core.SharedCredentials.Credentials.UsernamePasswordCredential.  CredentialID = 48

Environment

NPM 12.1

Cause 

This occurs when there is a NULL entry in the CredentialProperty table.

Resolution

  1. Open the Database Manager.
  2. Open the Credentials table.
  3. Locate and delete ID = 48.
  4. Open the CredentialProperty table.
  5. Locate and delete CredentialID = 48.

 

 

Last modified

Tags

Classifications

Public