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Unable to export web console graphs or charts to .xls or .html.
If your SolarWinds web console and the server on which you have installed SolarWinds NPM are separated by a NAT WAN, attempts to export web console graphs or charts to .xls or .html may fail because you are unable to maintain a connection between your SolarWinds servers.
Currently, the only recommended resolution to this condition is to confirm that the server hosting your web console is included in the hosts file on your primary SolarWinds server.
A complete fix of this issue is scheduled for a future release.
This article applies to all SolarWinds products that use the Orion Web Console.