Submit a ticketCall us
Home > Success Center > Network Performance Monitor (NPM) > Unable to edit or add custom properties on the node interface

Unable to edit or add custom properties on the node interface

Updated April 17, 2017

Overview

Users are unable to add or edit custom properties using the node interface and the following errors are displayed in the Information Service v3 log file:

 

An unsecured or incorrectly secured fault was received from the other party. See the inner FaultException for the fault code and detail.

 

The security context token is expired or is not valid. The message was not processed.

 

System.ServiceModel.FaultException: The security context token is expired or is not valid. The message was not processed

Environment

All NPM versions

Cause 

This can occur when Orion is configured to be accessed using HTTPS and is still using the default server certificate SolarWinds-Orion.

Resolution

  1. Create a new self-signed certificate using the FQDN of your Orion server as the certificate's friendly name. Refer to Create a Self-Signed Server Certificate in IIS 7 (© 2017 Microsoft, available at https://technet.microsoft.com/, obtained on April 17, 2017).
    Note: The friendly name should look like server.domain.com.
  2. Use the new self-signed certificate on the HTTPS binding of the Orion website. Refer to Add a Binding to a Site (IIS 7) (© 2017 Microsoft, available at https://technet.microsoft.com/, obtained on April 17, 2017).

 

Your access to the Orion Web Console should use the FQDN, such as https://server.domain.com. This lets you edit or add custom properties to the node interface.

 

Screenshot property of © 2017 Microsoft.


Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.

 

Last modified
17:47, 18 Apr 2017

Tags

Classifications

Public