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Home > Success Center > Network Performance Monitor (NPM) > URL redirection is not working in the web console

URL redirection is not working in the web console

Overview

If you have configured your Orion server with a dedicated network interface (NIC) for your Orion website (IIS), providing links to web console views using your Orion server name may not work as expected.

Environment

  • All Orion versions

Resolution

Ensure that your Web console uses the fully-qualified domain name for your Orion server.
Note: If you run the Configuration Wizard - typically during any upgrade, including version upgrades, service packs, service releases, and repairs - you will need to repeat the following procedure to maintain the correct Orion server name.

  1. Click Start > All Programs > SolarWinds Orion > Advanced Features > Database Manager.
  2. If your Orion database is not listed in the left pane, complete the following steps:
    1. Click Add SQL Server.
    2. Using the format Server/Instance, select or provide the SQL Server instance you are using as your Orion database.
    3. Select the appropriate login method, providing credentials as required, and then click Connect to Database Server.
  3. Expand your Orion database in the left pane.
  4. Right-click the Websites table, and then click Query Table.
  5. Select Read-Write (Results can be edited), and then click Refresh.
  6. Edit the ServerName field with the fully-qualified domain name of your Orion server.
  7. Restart all Orion Services for the changes to take effect - Starting or Stopping Orion Services.

 

Cause 

The Web console is not using the fully-qualified domain name of the Orion server. By default, the Orion polling engine (ServerName) is given the NetBIOS name of the server where Orion is installed. 

 

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