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Home > Success Center > Network Performance Monitor (NPM) > Trend Micro antivirus causes communication issue with Solarwinds products

Trend Micro antivirus causes communication issue with Solarwinds products

Updated February 6, 2018


Older versions of the Trend Micro antivirus application are causing a communication issue with all SolarWinds products. When enabled with all exclusions in place, this will intermittently generate the following error when clicking on any part of the Web Console:

There was no endpoint listening at net.tcp://orion/core/businesslayer 


All SolarWinds products


Certain versions of Trend Micro do not respect the exclusions for SolarWinds directories. 


Upgrade to the latest version of Trend Micro. 


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