Submit a ticketCall us

Training Class Getting Started with SolarWinds Backup - February 28

This course offers customers an introduction to SolarWinds Backup, focusing on configuring the backup technology, taking backups, data restoration and data security. It is a great primer and will get you up to speed quickly on SolarWinds Backup.
Register for class.

Home > Success Center > Network Performance Monitor (NPM) > Trend Micro antivirus causes communication issue with Solarwinds products

Trend Micro antivirus causes communication issue with Solarwinds products

Created by Michael Almadova, last modified by Caroline Juszczak on Feb 06, 2018

Views: 2,295 Votes: 2 Revisions: 8

Updated February 6, 2018

Overview

Older versions of the Trend Micro antivirus application are causing a communication issue with all SolarWinds products. When enabled with all exclusions in place, this will intermittently generate the following error when clicking on any part of the Web Console:

There was no endpoint listening at net.tcp://orion/core/businesslayer 

Environment

All SolarWinds products

Cause 

Certain versions of Trend Micro do not respect the exclusions for SolarWinds directories. 

Resolution

Upgrade to the latest version of Trend Micro. 

 

Last modified

Tags

Classifications

Public