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Home > Success Center > Network Performance Monitor (NPM) > Things to check if the Unmanage Task Editor is crashing or not responding

Things to check if the Unmanage Task Editor is crashing or not responding

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Created by Mark Aliola, last modified by Rodim Suarez_ret on Mar 06, 2017

Views: 201 Votes: 0 Revisions: 4

Overview

Here are few scenarios why a certain 32-bit application such as the SolarWinds Unmanage Task Editor Tool will not respond accordingly.

Environment

Orion Platform 2015.x.x and later

Detail

 

  • UAC may be enabled and the said application may need to run on elevated mode (Run as Administrator).
  • The Server may have a security program that prevents it from loading correctly. You can either add the exact path of the utility tool to the AV's exclusion list or to rule out the issue, you may just disable the AV itself if that is the exact culprit then add the tool to the exclusion list afterwards.
  • If the said tool is corrupted, a Core repair would be the next step to do provided that it shows evidence from the logs or the windows event logs.
 

 

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