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Home > Success Center > Network Performance Monitor (NPM) > The use of bootstrapper, agent nodes cannot be added to Orion, or local agent node appears down after installation

The use of bootstrapper, agent nodes cannot be added to Orion, or local agent node appears down after installation

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Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 847 Votes: 0 Revisions: 8

When using bootstrapper to install NPM or SAM with Orion Platform 2015.1, you must use update 3 with Microsoft .NET Framework 4.0 for agent-related functionality to work. You should not experience this issue with Microsoft .NET 4.5 or higher.

If agent nodes cannot be added to Orion, or a local agent node appears down after the installation when using bootstrapper:

  1. Download and install Microsoft .NET 4.0.3 from the Microsoft website (http://www.microsoft.com/en-za/download/details.aspx?id=29053).
  2. Restart the SolarWinds Orion Module Engine.
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