Submit a ticketCall us

Looking to compare latest NPM features with previous versions of NPM?
The NPM new feature summary offers a comparison of new features and improvements offered with this release.

 

Home > Success Center > Network Performance Monitor (NPM) > The resource is missing. The file /Orion/product/Resources/folder/file.ascx is not found

The resource is missing. The file /Orion/product/Resources/folder/file.ascx is not found

Created by Sterling Elliott, last modified by Karen Valdellon on Apr 19, 2017

Views: 18 Votes: 1 Revisions: 7

Updated April 18, 2017

Overview

This article addresses the following error that appears on the Orion Web Console:

The "resourcename" resouce is missing. The file /Orion/product/Resources/folder/file.ascx is not found

Environment

All NPM versions

Cause 

This occurs when an antivirus program is blocking resources from the C:\inetpub folder.

Resolution

Exclude the folder from antivirus protection. Refer to Antivirus directory exclusions for NPM.

 

 

Last modified
19:57, 18 Apr 2017

Tags

Classifications

Public