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Home > Success Center > Network Performance Monitor (NPM) > The SQL user account password is not valid

The SQL user account password is not valid

Updated February 28, 2017


The following error occurs when connecting to the database using Windows credentials: 

The SQL user account password is not valid


Orion Platform products version 2017.1 and later



Windows credentials for the database are not supported.

User can connect to the SQL instance using either Windows or SQL credentials.

User must connect to the Orion database using SQL credentials.


Use your SQL credentials to connect to the Orion database.


See also the The SQL user account password is not valid article for related NCM issues.


Last modified
22:01, 26 Mar 2017