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Home > Success Center > Network Performance Monitor (NPM) > The Message Queuing service cannot start Event ID 2078

The Message Queuing service cannot start Event ID 2078

Table of contents

Updated May 29, 2017

Overview

This article describes the issue when you are unable to start Information Service v1 and v3, and the following error in the information log is displayed:

Message Queuing failure.

Event Viewer will report this error: 

The Message Queuing service cannot start. The checkpoint files cannot be recovered. To start the Message Queuing service without losing consistency, you must correct or recover corrupted checkpoint and log files. To start the service for emergency use (with a potential loss of data consistency), delete the files QMLog, MQTrans.lg1, MQTrans.lg2, MQInSeqs.lg1, and MQInSeqs.lg2 from the Msmq\Storage folder and add the DWORD registry key HKLM\Software\Microsoft\MSMQ\Parameters\LogDataCreated with a value of 0. Error 0xc00e03f1: 

Environment

All Orion Platform products

Detail

See the following Microsoft article to help you understand and resolve the issue:

Event ID 2078 - Message Queuing Logging and Checkpoint Events (© 2017 Microsoft, available at www.microsoft.com, obtained on May 29, 2017.) 

 

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.

 

 

Last modified
19:30, 29 May 2017

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