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Training Class Getting Started with SolarWinds Backup - February 28

This course offers customers an introduction to SolarWinds Backup, focusing on configuring the backup technology, taking backups, data restoration and data security. It is a great primer and will get you up to speed quickly on SolarWinds Backup.
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Home > Success Center > Network Performance Monitor (NPM) > The License Type is listed as Unknown (the license could not be loaded)

The License Type is listed as Unknown (the license could not be loaded)

Table of contents

Updated August 1, 2016

Overview

The License Type may be unknown when you click Start > Programs > SolarWinds Orion > License Product.

 

Environment

Any product running on Orion Platform 2016.2, such as:

  • NPM 12.0.1
  • SAM 6.3

Detail

When you click Start > Programs > SolarWinds Orion > License Product, the license type is as Unknown (could not be loaded).

This is expected when your system clock is set forward in time or when your evaluation has expired.

 

If you have new licenses or are showing licenses activated for these servers, then contact Support.

 

 

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