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Home > Success Center > Network Performance Monitor (NPM) > The IIS app pool is not responding to a ping

The IIS app pool is not responding to a ping

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Created by Ian Rossiter, last modified by Rodim Suarez on Mar 06, 2017

Views: 202 Votes: 0 Revisions: 5

Overview

Server is crashing, specifically the IIS app pool is not responding to a ping.

Environment

  • All NPM versions
  • Windows 2008 Server

Steps

This is a known issue and the resolution can be found by searching the following on the Microsoft website.

Event ID 5010 — IIS Application Pool Availability

 

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