Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Network Performance Monitor (NPM) > Syslog viewer does not show syslogs for specific nodes

Syslog viewer does not show syslogs for specific nodes

Updated March 6, 2017


Syslog viewer does not show syslogs for specific node.

Wireshark capture shows that syslogs for that node are received by the Orion server.


All NPM versions


The issue is caused by duplicate IP nodes which have an unmanaged status.


Delete the unmanaged node that has the same IP of the error node.


Last modified
22:17, 26 Mar 2017