Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Network Performance Monitor (NPM) > Syslog messages are not showing even when Wireshark shows the syslog packets

Syslog messages are not showing even when Wireshark shows the syslog packets

Updated March 24, 2017

Overview

Syslog messages are not visible or are not showing but the syslog packets are available in Wireshark.

Environment

All NPM versions

Cause 

Syslog messages are blocked by Windows firewall.

Resolution

Add new rules both inbound and outbound syslog messages.

Allow port UDP 514.

Restart the syslog service.

 

Note: This is also applicable to traps (UDP 162).

 

 

Last modified

Tags

Classifications

Public