Submit a ticketCall us

Get a crash course on Network Monitoring delivered right to your inbox
This free 7-day email course provides a primer to the philosophy, theory, and fundamental concepts involved in IT monitoring. Lessons will explain not only how to perform various monitoring tasks, but why and when you should use them. Sign up now.

Home > Success Center > Network Performance Monitor (NPM) > Solarwinds Orion Core Error occured on Business Layer call. System Net Sockets Socket Exception error code 10054

Solarwinds Orion Core Error occured on Business Layer call. System Net Sockets Socket Exception error code 10054

Created by Con Finucane, last modified by Emil Janaban on May 12, 2017

Views: 187 Votes: 2 Revisions: 5

Overview

The Primary Poller is down and there is an error message upon further investigation:

Solarwinds Orion Core Error occured on Business Layer call. System Net Sockets Socket Exception error code 10054

Environment

NPM v11.5.2 / SAM 6.3

Cause 

There are errors in the Business Layer host logs.