Submit a ticketCall us

Solarwinds & Cisco Live! Barcelona
Join us from the 29th of January to the 2nd of February at Cisco Live 2018 in Barcelona, where we will continue to show how monitoring the network with SolarWinds will keep you ahead of the game. At our booth (WEP 1A), we will demonstrate how SolarWinds network solutions can help. As a bonus, we are also hosting a pre-event webinar - Blame the Network, Hybrid IT Edition with our SolarWinds Head Geek™, Patrick Hubbard on January 24th - GMT (UTC+0): 10:00 a.m. to 11:00 a.m. There's still time to RSVP.

Home > Success Center > Network Performance Monitor (NPM) > Solarwinds Orion Core Error occured on Business Layer call. System Net Sockets Socket Exception error code 10054

Solarwinds Orion Core Error occured on Business Layer call. System Net Sockets Socket Exception error code 10054

Created by Con Finucane, last modified by Emil Janaban on May 12, 2017

Views: 1,792 Votes: 2 Revisions: 5

Overview

The Primary Poller is down and there is an error message upon further investigation:

Solarwinds Orion Core Error occured on Business Layer call. System Net Sockets Socket Exception error code 10054

Environment

NPM v11.5.2 / SAM 6.3

Cause 

There are errors in the Business Layer host logs.