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Home > Success Center > Network Performance Monitor (NPM) > SolarWinds runs out of memory caused by multiple swjobengineworker2.exe processes

SolarWinds runs out of memory caused by multiple swjobengineworker2.exe processes

Updated September 13, 2016

Overview

Orion NPM server running out of memory swjobengineworker2.exe.

Error in the JobEngine logs, located in:

<Volume>:\Documents and Settings\All Users\SolarWinds\JobEngine\Logs
ERROR:<WARN  SolarWinds.JobEngine.Engine.WorkerProcessWCFProxy - Kill failed
System.Management.ManagementException: Invalid namespace
   at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
   at System.Management.ManagementScope.InitializeGuts(Object o)
   at System.Management.ManagementScope.Initialize()
   at System.Management.ManagementObjectSearcher.Initialize()
   at System.Management.ManagementObjectSearcher.Get()
   at SolarWinds.JobEngine.Engine.WorkerProcessWCFProxy.KillProcessAndChildren(Process parent)
   at SolarWinds.JobEngine.Engine.WorkerProcessWCFProxy.Terminate()>

Environment

All NPM versions

Detail

When trying to kill the swjobengineworker2.exe, the application tries to make a call the OS WMI instance to run the query ProcessWCFProxy.KillProcessAndChildren. This is failing with the error:  Invalid namespace.

To test the WMI, run the WBEMTEST tool from Microsoft and query the local WMI instance.

The WMI test failed to connect to the local machine

This is a OS error. Please contact Microsoft to help troubleshoot.

 

 

 

 

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