Submit a ticketCall us

Solarwinds & Cisco Live! Barcelona
Join us from the 29th of January to the 2nd of February at Cisco Live 2018 in Barcelona, where we will continue to show how monitoring the network with SolarWinds will keep you ahead of the game. At our booth (WEP 1A), we will demonstrate how SolarWinds network solutions can help. As a bonus, we are also hosting a pre-event webinar - Blame the Network, Hybrid IT Edition with our SolarWinds Head Geek™, Patrick Hubbard on January 24th - GMT (UTC+0): 10:00 a.m. to 11:00 a.m. There's still time to RSVP.

Home > Success Center > Network Performance Monitor (NPM) > SolarWinds products on servers running Cisco Secure Access Control Server (Cisco ACS)

SolarWinds products on servers running Cisco Secure Access Control Server (Cisco ACS)

Table of contents
No headers

SolarWinds strongly recommends against installing Cisco Secure Access Control Server (Cisco ACS) on the same server as any SolarWinds product that uses Orion Core Services. Cisco ACS can block access to performance counters SolarWinds products need to conduct monitoring. It is possible that Cisco ACS may successfully install on a server that is already running a SolarWinds product, but, as in the case of NPM 10.1.3, Cisco ACS may block SolarWinds upgrades.

A validating NetPerfMon service error message, displayed during the Configuration Wizard, is an indication that a Cisco ACS installation may be blocking SolarWinds access to required performance counters. For more information about addressing this error, see the SolarWinds Knowledge Base article "Upgrade fails when validating NetPerfMon service".

A possible workaround is to stop all Cisco ACS services on the server before completing the SolarWinds upgrade.

This article applies to all SolarWinds products that use Orion Core Services.

Last modified

Tags

Classifications

Public