Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Network Performance Monitor (NPM) > SolarWinds Product Upgrade Advisor

SolarWinds Product Upgrade Advisor

Table of contents

Updated: September 13, 2017

Overview

With the new SolarWinds Orion installer, upgrades have never been easier. If you have the following minimum versions, you can upgrade multiple products by downloading one installer:

  • IPAM 4.2
  • NCM 7.4
  • NPM 12.0
  • Patch Manager 2.1.3
  • SAM 6.2
  • SRM 6.0
  • Engineers Web Toolset 11.0
  • UDT 3.2.4
  • VNQM 4.2
  • WPM 2.1

Even if you have an older versions, you can use the installer to scan your environment and provide your upgrade path. After upgrading to the minimum version, you can continue using the SolarWinds Orion Installer to complete your upgrade.

For other products, you can use the SolarWinds Product Upgrade Advisor.

 

SolarWinds Product Upgrade Advisor is a tool for building upgrade paths. You can enter the currently installed Orion products in your environment, select versions to upgrade, and check the compatibility. The tool checks the versions for compatibility and details the correct upgrade path of products to install in order of products and versions. If a path cannot be determined, the tool provides information.

With the upgrade path, use the SolarWinds Upgrade Guide to upgrade one or more products. These guides include preflight prep and gotchas.

Environment

  • All Modules

Detail

 

The tool provides the following:

  • Supported Orion Products. RC versions are not included in the Product Upgrade Advisor.
  • (Optional) Database and Operating System can be included in the Upgrade Path.
  • Messages display for major changes and requirements you should know about product version to version. For example, you may receive a message when upgrading NTA due to the addition of the Flow Storage Database.
  • Limits the tool to choose only 5 products before requesting you contact Technical Support.
  • If your modules require NPM, the tool checks if you select NPM when checking compatibility.
  • An export to PDF option for using the steps as a checklist for upgrades.


How to open the tool:

 

How to build your upgrade path:

  1. Visit the Product Upgrade Advisor.
  2. (Optional) Select information about your environment: database and Operating System.

    You can leave the OS and SQL options blank. If the new version no longer supports the selected database or OS, the tool may not build the path giving an error to check settings. Always check the product release notes for supported OS and SQL requirements.

  3. Select and add all of the current products and versions installed in your environment. Even if you are not upgrading a product in a multi-module environment, please add the product and version currently installed. Some product upgrades require specific versions when upgrading.
    For example:
  4. To quickly fill the list of latest matching products and versions, click Auto-add latest versions of products selected.

    Or select the latest versions of all of these products you want to upgrade.
  5. Click Check compatibility. The tool shows a detailed response with your upgrade path. You can Export to PDF to save the upgrade steps to a PDF to use with the SolarWinds Upgrade Guide.
    For example:
  6. Click Login to Customer Portal to start downloading and installing your products. Solarwinds recommends using the Multiple Product Upgrade Guide for multi-product upgrades. This guide includes links to release notes, requirements, preflight checklists, gotchas, and instructions.

When installing Orion Platform products 2016.1 and later (NPM 12.0+ and SAM 6.2.4+), an improved installer also provides an upgrade path to walk-through your upgrade and install.

 

Need to migrate? Check the SolarWinds Migration Guide. These guides include migrating the Orion server, SQL database, Netflow Storage database for NTA, upgrading SQL server, HA migration from FOE, and more.

  

 

 

 

 

Last modified
04:51, 13 Sep 2017

Tags

Classifications

Public