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Home > Success Center > Network Performance Monitor (NPM) > SolarWinds Orion Platform 2016.1 Hotfix 3

SolarWinds Orion Platform 2016.1 Hotfix 3

Created by Jeremy Holmes, last modified by Su-Lyn Rosenberry-ret on Dec 14, 2016

Views: 2,502 Votes: 1 Revisions: 10

Updated Dec 13, 2016

Aren't sure if this is the latest hotfix? Go to the Orion Platform hotfix release page or to your product's release notes to review available hotfixes.

Fixed issues

This hotfix addresses the following issue:

  • Worldwide Map resource is unusable

This hotfix includes hotfixes 1 and 2 for SolarWinds Orion Platform 2016.1.

Environment

Apply this hotfix if you run any of the following SolarWinds products:

  • NPM 12.0
  • SAM 6.2.4
  • NCM 7.5.0
  • SRM 6.3
  • UDT 3.2.4
  • VNQM 4.2.4
  • IVIM 2.1.2

Notes

  • This hotfix requires SolarWinds Orion Platform 2016.1.
  • This hotfix must be installed on the main poling engine, on any additional polling engines, and additional web servers.
  • This hotfix addresses the described issues for all SolarWinds Orion Platform products.

Installation instructions

  1. Download the hotfix from your Customer Portal.
  2. Log in to the server hosting your SolarWinds Orion installation as an administrator.
  3. Run the Orion Service Manager, click Shutdown Everything, and close the Orion Service Manager.
  4. Run the OrionPlatform-v2016.1.5300-HotFix3.exe file, and follow the instructions in the installation wizard.

After applying this fix, the issues outlined in the description should no longer occur.

Uninstallation instructions

  1. Log in to the server hosting your SolarWinds Orion installation as an administrator.
  2. Run the Orion Service Manager, click Shutdown Everything, and close the Orion Service Manager.
  3. Go to the Control Panel > Programs > Programs and Features > View installed updates.
  4. Select "Update for SolarWinds Orion Core Services 2016.1 v116.1.1047.5300 (HotFix3)", click Uninstall, and complete the uninstallation wizard.
 

 

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