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Home > Success Center > Network Performance Monitor (NPM) > SolarWinds Orion Platform 2016.1 HotFix 4

SolarWinds Orion Platform 2016.1 HotFix 4

Created by Daniel Phillipps, last modified by Su-Lyn Rosenberry on Dec 14, 2016

Views: 139 Votes: 2 Revisions: 7

Updated August 17, 2016

Aren't sure if this is the latest hotfix? Go to the Orion Platform hotfix release page or to your product's release notes to review available hotfixes.

Fixed issues

This hotfix addresses the following issues:

  • Upgrading SolarWinds Agents can uninstall "Microsoft Visual C++ 2013 Redistributable (x64)".

  • SolarWinds Agents deployed in server-initiated mode can cause port exhaustion on the poller.

This hotfix also includes hotfixes 1, 2, and 3 for SolarWinds Orion Platform 2016.1.

Environment

Apply this hotfix if you run any of the following SolarWinds products:

  • NPM 12.0

  • SAM 6.2.4

  • NCM 7.5.0

  • SRM 6.3

  • UDT 3.2.4

  • VNQM 4.2.4

  • IVIM 2.1.2

Notes

  • You can apply this hotfix to any installation running SolarWinds Orion Platform 2016.1 that experiences the issues described.
  • This hotfix requires SolarWinds Orion Platform 2016.1.
  • This hotfix must be installed on the main polling engine, on any additional polling engines, and additional web servers.
  • This hotfix addresses the described issues for all SolarWinds Orion Platform products.

Installation instructions

  1. Download the hotfix from your Customer Portal. 
  2. Log in to the server hosting your SolarWinds Orion installation as an administrator.
  3. Run the Orion Service Manager, click Shutdown Everything, and close the Orion Service Manager.
  4. Run the OrionPlatform-v2016.1.5300-HotFix4.exe file, and follow the instructions in the installation wizard.

 

After applying this fix, the issues outlined in the description should no longer occur.

Uninstallation instructions

  1. Log in to the server hosting your SolarWinds Orion installation as an administrator.
  2. Run the Orion Service Manager, click Shutdown Everything, and close the Orion Service Manager.
  3. Navigate to Control Panel > Programs > Programs and Features > View installed updates.
  4. Select "Update for SolarWinds Orion Core Services 2016.1 v116.1.5300 (B1058)", click Uninstall, and complete the uninstallation wizard.

 

For more information, contact Technical Support at www.solarwinds.net/support.

 

 

 

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