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Home > Success Center > Network Performance Monitor (NPM) > SolarWinds Job Engine v1.6.0 Setup Wizard ended prematurely

SolarWinds Job Engine v1.6.0 Setup Wizard ended prematurely

Created by Daniel Polaske, last modified by MindTouch on Jun 23, 2016

Views: 76 Votes: 1 Revisions: 6

Overview

When running the JobEngine.msi file, the following message is displayed:

 

SolarWinds Job Engine v1.6.0 Setup Wizard ended prematurely

SolarWinds Job Engine v.1.6.0 Setup Wizard ended prematurely because of an error.  Your system has not been modified.  To install this program at a later time, run Setup Wizard again.  Click the Finish button to exit the Setup Wizard.

Environment

All Orion enviornments as of NPM 11.5.3 on Windows Server 2008 R2

Cause 

The JobEngine.msi file needs to be run in Compatibility mode.

Resolution

  1. Right-click the JobEngine.msi file and click Properties.
  2. Open the Compatibility tab.
  3. Select Run this program in compatibility mode for:  Previous version of Windows.
  4. Run the file as administrator.
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