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Home > Success Center > Network Performance Monitor (NPM) > Simulating the Custom Poller Table alert does not list objects to test against

Simulating the Custom Poller Table alert does not list objects to test against

Created by Andy Ng, last modified by Karen Valdellon_ret on Jun 27, 2016

Views: 1,092 Votes: 0 Revisions: 4

Overview

This article addresses the issue where simulating a custom poller table alert does not provide a list of objects that the alert can be tested against.

Environment

NPM 11.5.3

Cause 

The Simulate function does not show up for Custom Poller Table Value, because there are no labels defined.

When we select objects for the Simulate dialog, it is ordered by Labels and the TOP 300 are selected, so the NULLs are selected and nothing is displayed.

Resolution

Execute the following:

SELECT UniqueName FROM CustomPollers WHERE PollerType<>'F' AND SNMPGetType='GetSubTree' AND LabelType is null
Make the appropriate updates to the Universal Device Pollers:

  1. Log in to the Orion server (RDP).
  2. Run the Universal Device Poller.
  3. In the ALL DEFINED POLLERS pane (bottom left), right-click and select Label on each poller that is shown in the SQL query ran before.
  4. Configure the label for each of the affected pollers.
  5. Click Finish.

 

 

 

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