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Home > Success Center > Network Performance Monitor (NPM) > Set up offline help files for NPM

Set up offline help files for NPM

Table of contents


This article describes how to set up offline help files for NPM.


  • NPM 12.x and later


  1. Download the Offline help files from this link:

  2. Extract the contents of the help .zip file to C:\inetpub\SolarWinds.

  3. Log in as an administrator to the Orion server.

  4. Copy the bin folder from C:\inetpub\SolarWinds\ui\bin into C:\inetpub\SolarWinds\documentation\bin.

  5. Open the Internet Information Services (IIS) Manager, expand Sites > SolarWinds NetPerfMon, and select the documentation folder.

  6. Right-click on the folder and convert it to an application.

  7. Log on to the SolarWinds Web Console as an administrator.

  8. Click Settings > Web Console Settings, and then change the "Help Server" to http://localhost or the fully qualified domain name of your Web Console.

    If you configured Orion Web Console to use a port other than 80, specify the port in "Help Server". For example for port 8787, enter http://localhost:8787.

  9. Click Submit.


To Install Local Help Files on 11.5:

  1. Contact SolarWinds Support to request the local help files.
  2. Extract the contents of the help .zip file to C:\inetpub\SolarWinds\documentation
  3. Log in to the SolarWinds Web Console as an administrator.
  4. Click "Settings > Web Console Settings" and then change the "Help Server" to http://localhost or the location of your Web Console.


Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.


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