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Home > Success Center > Network Performance Monitor (NPM) > Services configuration failed: Error starting service (SolarWindsAgent64) Cannot start service SolarWindsAgent64 on computer ".".

Services configuration failed: Error starting service (SolarWindsAgent64) Cannot start service SolarWindsAgent64 on computer ".".

Created by Sterling Elliott, last modified by Aileen de Lara_ret on Sep 02, 2016

Views: 29 Votes: 0 Revisions: 4

Overview

Configuration Wizard fails to complete due to the following error:

Error:
​Services configuration failed: Error starting service(SolarWindsAgent64) Cannot start service SolarWindsAgent64 on computer ".".

 

Environment

All NPM versions

 

Cause 

The error is caused when the Agent fails to start.

 

Resolution

  1. Restart the SolarWinds Agent service.
  2. Re-run the Configuration Wizard.

 

 

 

 

Last modified

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Public