Submit a ticketCall us

Don’t fall victim to a ransomware attack
Backups are helpful, but sometimes that’s not enough to protect your business against ransomware. At our live webcast we will discuss how to protect against ransomware attacks with SolarWinds® Patch Manager and how to leverage log data to detect ransomware. Register now for our live webcast.

Home > Success Center > Network Performance Monitor (NPM) > Services Configuration Failed | Corrupted MSMQ service

Services Configuration Failed | Corrupted MSMQ service

Table of contents
Created by Roie.Exconde, last modified by Erin Stenzel on May 15, 2017

Views: 67 Votes: 1 Revisions: 4

Overview

This article describes how to uninstall fix corrupted MSMQ service in order for the 4 SolarWinds service to start.

 

The following errors are found after running configuration wizard:

2016-04-21 08:50:24,798 [12] ERROR ConfigurationProgressScene - Error starting Service (SWInfoServiceSvc), Cannot start service SWInfoServiceSvc on computer '.'.

 

2016-04-21 08:50:24,611 [19] ERROR ConfigurationProgressScene - Error starting Service (SWCollectorDataProcessorSvc), Cannot start service SWCollectorDataProcessorSvc on computer '.'.

 

2016-04-21 08:50:24,361 [16] ERROR ConfigurationProgressScene - Error starting Service (SWCollectorPollingControllerSvc), Cannot start service SWCollectorPollingControllerSvc on computer '.'.

 

2016-04-21 08:50:23,987 [15] ERROR ConfigurationProgressScene - Error starting Service (SWInfoServiceSvcV3), Cannot start service SWInfoServiceSvcV3 on computer '.'.

Environment

NPM 11.5

Steps

  1. Verify if MSMQ service can be started in services.msc window.
  2. Open Server Manager > Features.
  3. Uninstall MSMQ service.
  4. Reboot the server.
  5. Reinstall MSMQ using Server Manager.
  6. Re-run Configuration wizard and verify if all 4 services will start.
Last modified
13:58, 15 May 2017

Tags

Classifications

Public