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Upcoming Webinar: Know What’s Changed – with NEW Server Configuration Monitor
Change management in IT is critical. But, even with a good change management process, changes are too often not correctly tracked, if at all. The configuration of your servers and applications is a key factor in their performance, availability, and security. Many incidents can be tracked back to an authorized (and sometimes unauthorized) configuration change, whether to a system file, configuration file, or Windows® Registry entry. Join SolarWinds VP of product management Brandon Shopp to discover how the new SolarWinds® Server Configuration Monitor is designed to help you.
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In NPM 11.5.3 and earlier versions, ServiceNow integration was not supported. NPM 12.0 and later support ServiceNow integration.
Network Performance Monitor
NPM 12.0 and later versions support ServiceNow integration. For more details, see Integrate an Orion Platform product with Service Now.
If you are using NPM 11.5.3 or an earlier version, consider upgrading NPM, or use other means of ServiceNow integration.
Note: The integration is only available to customers who have the full ServiceNow product. The integration is not available to ServiceNow Express users.