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Home > Success Center > Network Performance Monitor (NPM) > SNMPv3 test fails

SNMPv3 test fails

Created by Malik Haider, last modified by Aileen de Lara on Oct 06, 2016

Views: 2,915 Votes: 4 Revisions: 11


This article provides brief information and steps to resolve the issue when the SNMPV3 test fails.


NPM 11.5


The device is responding to SNMPv3 request with some Context Name, which is not been sent by Orion NPM. Therefore, when the information is returned under SNMPV3 packet its been rejected by Orion . 


SNMP credentials:
SNMPv3 Username: testuser
SNMPv3 Authentication Method: SHA1
SNMPv3 Authentication Password: test1234ro
SNMPv3 Privacy / Encryption Method: DES56
SNMPv3 Privacy / Encryption Password: test1234ro






However, device was responding back with testuser under contextname.




Resolution 1:

Either Context Name has to be configured on the device and then fed in the Orion NPM SNMPV3 or the  issue has to be corrected by the Device Vendor 


Resolution 2:

Remove the Context from the actual device. Refer to Troubleshoot an SNMP Node/SNMP Test Failed result


The SNMP test will also fail if these OID's are not returned: Make sure you are able to reach these OID"s when running SNMPWALK sysdescr sysobjectid sysuptime


How to run SNMPWALK for the node.

Last modified
18:04, 5 Oct 2016