Submit a ticketCall us

AnnouncementsCome see SolarWinds at VMUG Frankfurt

SolarWinds is delighted to attend the upcoming VMUG which will take place at Kap Europa in Frankfurt on June 19th, 2018.

See event details.

Home > Success Center > Network Performance Monitor (NPM) > Run-time error '9': Subscript out of range

Run-time error '9': Subscript out of range

Created by Marjune Obana, last modified by MindTouch on Jun 23, 2016

Views: 1,855 Votes: 0 Revisions: 11

Overview

The following error message appears when opening Active Basic Alerts on Basic Alert Manager:

Run-time error '9':
Subscript out of range

Environment

Orion Core 2014.2.1, which is bundled with NPM 11.0.1

Resolution

This has been fixed in NPM 11.5.2. If you are unable to upgrade, install the Orion Core 2014.2.1 HotFix 7 as a workaround. You may also or download a later HotFix by performing the following:

  1. Log in to the SolarWinds Customer Portal.
  2. Go to License Management > Hot Fixes.
  3. Download Core 2014.2.1 HotFix X.
  4. Follow the instructions in the readme file to install the HotFix.
Last modified

Tags

Classifications

Public