Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Network Performance Monitor (NPM) > Run-time error '9': Subscript out of range

Run-time error '9': Subscript out of range

Created by Marjune Obana, last modified by MindTouch on Jun 23, 2016

Views: 215 Votes: 0 Revisions: 11

Overview

The following error message appears when opening Active Basic Alerts on Basic Alert Manager:

Run-time error '9':
Subscript out of range

Environment

Orion Core 2014.2.1, which is bundled with NPM 11.0.1

Resolution

This has been fixed in NPM 11.5.2. If you are unable to upgrade, install the Orion Core 2014.2.1 HotFix 7 as a workaround. You may also or download a later HotFix by performing the following:

  1. Log in to the SolarWinds Customer Portal.
  2. Go to License Management > Hot Fixes.
  3. Download Core 2014.2.1 HotFix X.
  4. Follow the instructions in the readme file to install the HotFix.
Last modified

Tags

Classifications

Public