Submit a ticketCall us

ebook60.pngHow to be a Cisco® ASA ace

Our eBook, Thou Shalt Not Pass…I Think?! can help you overcome the challenges of monitoring and managing Cisco ASA firewalls. This eBook is a great read if you’ve been frustrated with monitoring firewalls, managing ACL configs, and troubleshooting VPN connections.

Get your free eBook.

Home > Success Center > Network Performance Monitor (NPM) > RunQuery failed, check fault information error after upgrading to NPM 11.5.3

RunQuery failed, check fault information error after upgrading to NPM 11.5.3

Created by Christine Magbuo, last modified by Bob Goh on Jun 28, 2016

Views: 1,441 Votes: 0 Revisions: 7

Updated June 15, 2016

Overview

After upgrading Orion from 11.5 to 11.5.3, all the interface cannot be accessed, Orion Web Console returns the following error:

Run query failed, check fault information service

Environment

NPM 11.5.3

Cause 

The InterfacesSchema was not updated properly during the upgrade. 

Checking the OrionWeb.log, you will see this error:

Error: Cannot resolve property for HasObsoleteData on InterfaceDetail web resource

Resolution

  1. Run Configuration Wizard in Repair mode.
  2. Set "Packaging.Internal.RepairMode" to true in ConfigurationWizard.exe.config.
  3. Run Configuration Wizard.

 

Last modified

Tags

Classifications

Public