Submit a ticketCall us

Announcing NCM 7.7
With NCM 7.7, you can examine the rules that make up an access control list for a Cisco ASA device. Then you can apply filters to display only rules that meet the specified criteria, order the rules by line number or by the hit count, and much more.
See new features and improvements.

Home > Success Center > Network Performance Monitor (NPM) > Required permissions on folders accessed by SolarWinds

Required permissions on folders accessed by SolarWinds

Table of contents
Created by Norbert Skurzewski, last modified by samuel.rourke on Aug 01, 2017

Views: 789 Votes: 5 Revisions: 10

Overview

This article discusses what permissions are required on the folders that SolarWinds accesses. These permissions are required by SolarWinds in order for your software to work correctly.

 

Note: If you do not have sufficient permissions on the below folders you might have issues with the following:

  • Installing our software
  • Running our software
  • Gathering diagnostics for Technical Support

Environment

All Orion Core versions

Steps

Perform the following steps to these folders:

  • C:\InetPub\SolarWinds
  • C:\Program Files (x86)\SolarWinds\Orion\ (or your Installation Directory for Solarwinds)
  • C:\Windows\TEMP
  • C:\ProgramData
  • C:\Program Files (x86)\Common Files\SolarWinds
  1. Locate and right-click the folder.
  2. Select Security and click Edit.
  3. Verify that Network Service is added and has Full control.
    • If the Network Service is added but is not set to Full control:
      1. Under Allow, click Full control.
      2. Click Apply and OK.
    • If Network Service is not added:
      1. Click Add.
      2. Type Network S and click Check Names.
      3. Select Network Service and click OK.
      4. Click Network Service.
      5. Under Allow, click Full control.
      6. Click Apply and OK.

 

Last modified
03:37, 1 Aug 2017

Tags

Classifications

Public