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Home > Success Center > Network Performance Monitor (NPM) > Required permissions on folders accessed by SolarWinds

Required permissions on folders accessed by SolarWinds

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Created by Norbert Skurzewski, last modified by Norbert Skurzewski on Oct 13, 2017

Views: 3,853 Votes: 5 Revisions: 11

Overview

This article discusses what permissions are required on the folders that SolarWinds accesses. These permissions are required by SolarWinds in order for your software to work correctly.

 

Note: If you do not have sufficient permissions on the below folders you might have issues with the following:

  • Installing our software
  • Running our software
  • Gathering diagnostics for Technical Support

Environment

All Orion Core versions

Steps

Perform the following steps to these folders:

  • C:\InetPub\SolarWinds
  • C:\Program Files (x86)\SolarWinds\Orion\ (or your Installation Directory for Solarwinds)
  • C:\Windows\TEMP\Solarwinds
  • C:\ProgramData\Solarwinds
  • C:\Program Files (x86)\Common Files\SolarWinds
  1. Locate and right-click the folder.
  2. Select Security and click Edit.
  3. Verify that Network Service is added and has Full control.
    • If the Network Service is added but is not set to Full control:
      1. Under Allow, click Full control.
      2. Click Apply and OK.
    • If Network Service is not added:
      1. Click Add.
      2. Type Network S and click Check Names.
      3. Select Network Service and click OK.
      4. Click Network Service.
      5. Under Allow, click Full control.
      6. Click Apply and OK.

 

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