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Required permissions on folders accessed by SolarWinds

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Updated April 27th, 2016

Overview

This article discusses what permissions are required on the folders that SolarWinds accesses. These permissions are required by SolarWinds in order for your software to work correctly.

 

Note: If you do not have sufficient permissions on the below folders you might have issues with the following:

  • Installing our software
  • Running our software
  • Gathering diagnostics for Technical Support

Environment

All Orion Core versions

Steps

Perform the following steps to these folders:

  • C:\InetPub\SolarWinds
  • C:\Program Files (x86)\SolarWinds\Orion\ (or your Installation Directory for Solarwinds)
  • C:\Windows\TEMP
  • C:\ProgramData
  • C:\Program Files (x86)\Common Files\SolarWinds
  1. Locate and right-click the folder.
  2. Select Security and click Edit.
  3. Verify that Network Service is added and has Full control.
    • If the Network Service is added but is not set to Full control:
      1. Under Allow, click Full control.
      2. Click Apply and OK.
    • If Network Service is not added:
      1. Click Add.
      2. Type Network S and click Check Names.
      3. Select Network Service and click OK.
      4. Click Network Service.
      5. Under Allow, click Full control.
      6. Click Apply and OK.

 

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Last modified
21:05, 25 Apr 2017

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