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Home > Success Center > Network Performance Monitor (NPM) > Report Writer Cannot Load Schema from OrionReportWriter

Report Writer Cannot Load Schema from OrionReportWriter

Created by Martin Tully, last modified by Caroline Juszczak on Feb 23, 2018

Views: 900 Votes: 0 Revisions: 4

Overview

When opening a new report from the Report Writer, the following error message is received:

Report Writer Cannot Load Schema from OrionReportWriter.schema

Environment

All NPM versions prior to 11.5

Cause 

Unknown

Resolution

  1. Go to the Orion installation directory. The default location is C:\Program Files (x86)\SolarWinds\Orion.
  2. Select the following:
    OrionReportWriter.cfg 
    OrionReportWriter.exe, 
    OrionReportWriter.exe.config OrionReportWriter.schema 
  3. Make a back up copy of the files and save them in your local folder, in case you need to rollback later.
  4. Run a repair on the Solarwinds Orion Core Services.
  5. Run the Configuration Wizard.
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