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Home > Success Center > Network Performance Monitor (NPM) > Report Scheduler error when using Save to Disk function

Report Scheduler error when using Save to Disk function

Created by Gary O'Donovan, last modified by MindTouch on Jun 23, 2016

Views: 250 Votes: 2 Revisions: 7

Overview

The report delivery fails when using the Save to Disk function in Report scheduler. 

Assumption: The shared folder is on a separate machine from Orion.

Environment

  • All versions of NPM  Report Scheduler

Resolution

Create a shared folder

  1. Log in to the remote machine.
  2. Right-click the C: drive and create a new folder.
  3. Right-click the new folder and select Properties > Sharing.
  4. Click Share and set the permissions. 
  5. Copy the shared path of the folder into Report Scheduler. For example \\Machine name\share

Test access to the shared folder

  1. Copy the network path into the Windows search box. If the path is correct, a window opens.
  2. Right-click within the window and create a new text document. If this fails, you do not have write permissions to the folder and Report Scheduler will fail to write to the folder.

 

 

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