Submit a ticketCall us

Get a crash course on Network Monitoring delivered right to your inbox
This free 7-day email course provides a primer to the philosophy, theory, and fundamental concepts involved in IT monitoring. Lessons will explain not only how to perform various monitoring tasks, but why and when you should use them. Sign up now.

Home > Success Center > Network Performance Monitor (NPM) > Reinstall or rebuild Orion core collector services

Reinstall or rebuild Orion core collector services

Table of contents
Created by Malik Haider, last modified by MindTouch on Jun 23, 2016

Views: 361 Votes: 5 Revisions: 10

Overview

This article provides steps on how to re install/repair following core collector services: 

  • SolarWinds Collector Managmenet Agent 
  • Solarwinds Collector Data Processor
  • Solarwinds Collector Polling Controller 

Note: You may need a tech support engineer for this process. 

 

Environment

NPM version 10 and later 

Steps

  1. Stop all Orion Services using Orion Service Manager.

 

 

  2. Navigate to C:\ProgramData\Solarwinds\Collector\Data and select all files, and delete.

Note: Folder must be completely empty.  

 

  3. To uninstall collector services, navigate to C:\ProgramData\Solarwinds\Installers.

  4. Select CollectorInstaller and run this. 

 

 

  3. Click Remove. 

 

 

 

 

 

 

 

 

  5. To install collector services, navigate to  C:\ProgramData\Solarwinds\Installers.

  6. Select CollectorInstaller and run this. 

 

 

 

 

 

  7. Start  all Orion Services using Orion Service Manager.

For related articles, click the link below:

Reinstall Solarwinds Job Engine v2

https://support.solarwinds.com/Succe..._Job_Engine_v2

 

Last modified
23:25, 22 Jun 2016

Tags

Classifications

Public