Submit a ticketCall us

WebinarUpcoming Webinar: How Help Desk and Remote Support Pays for Itself

Learn how help desk software can simplify ticketing management, allow you to track hardware and software assets, and accelerate the speed of IT support and service delivery. Gain insights on how remote support tools allow your IT team to maximize their efficiency and ticket resolution by expediting desktop troubleshooting, ultimately helping keep end-users happy and productive.

Register here.

Home > Success Center > Network Performance Monitor (NPM) > Rebuild the Orion Web Console using advanced repair

Rebuild the Orion Web Console using advanced repair

Table of contents
Created by Karen Valdellon_ret, last modified by MindTouch on Jun 23, 2016

Views: 2,105 Votes: 2 Revisions: 7

Overview

This article describes the steps in rebuilding the Orion Web Console using the advanced repair option.

Note: These steps should be performed after completing the Rebuild the Orion Web Console using basic repair procedure. 

Environment

NPM 11.5.X

Steps


Notes:

  • Complete Basic Repair before performing the following steps.
  • Consult your system administrator before performing the following steps. 
  • You will need to replace any custom logos after performing the repair.

 

  1. Go to to IIS and delete the Web site.
    • Orion: SolarWinds NetPerfMon
    • NCM: SolarWinds Orion Network Configuration Manager
  2. On IIS, right-click Web Site > New > Web Site and click Next.
  3. Fill out the required fields and click Next.
    Notes:
    • If you are setting up the Orion web site, leave the TCP port at 80.
    • If you are setting up the NCM web site, set the TCP port at 8888.
    • Leave the header blank.
  4. Enter the destination path and click Next.
    • Orion: C:\InetPub\SolarWinds
    • NCM: C:\InetPub\SolarWindsNCM
  5. Select all the check boxes and click Next. 
  6. Click Finish.
  7. Run the Orion Configuration Wizard for the Website.

 

Last modified

Tags

Classifications

Public