Submit a ticketCall us

Get a crash course on Network Monitoring delivered right to your inbox
This free 7-day email course provides a primer to the philosophy, theory, and fundamental concepts involved in IT monitoring. Lessons will explain not only how to perform various monitoring tasks, but why and when you should use them. Sign up now.

Home > Success Center > Network Performance Monitor (NPM) > RabbitMQ failure during startup

RabbitMQ failure during startup

Updated July 21, 2017

Overview

RabbitMQ fails to start with errors similar to the following:

Error: {badmatch, 
     {error, 
      {{{function_clause, 
         [{rabbit_queue_index,journal_minus_segment1, ...

Environment

NPM 12.X

Cause 

RabbitMQ is unable to parse the database because of a bad queue. 

Resolution

  1. Stop the RabbitMQ service.
  2. Go to C:\ProgramData\Solarwinds\Orion\RabbitMQ\db\.
  3. Create a backup in a separate location.
  4. Delete the queues and the following directories:
    • Mnesia
    • msg_store_transient
  5. Restart the RabbitMQ service.

 

Last modified
17:16, 20 Jul 2017

Tags

Classifications

Public