Hide this message
Looking to compare latest NPM features with previous versions of NPM?
The NPM new feature summary offers a comparison of new features and improvements offered with this release.
Polling stops on some primary polling engines that have been upgraded to SolarWinds NPM version 10.5.
This occurs when either or both of the following obsolete files, listed in their default locations, are not removed upon upgrade:
The presence of this issue may be indicated by nodes reporting a Next Poll time that is actually in the past. To confirm that these files are causing the polling stoppage issue on your polling engine, review both the Data Processor Log and the Polling Controller Log generated by the SolarWinds diagnostics utility, as indicated in the following procedure:
This article applies to SolarWinds Network Performance Monitor version 10.5