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Home > Success Center > Network Performance Monitor (NPM) > Orion to SQL server connection time out

Orion to SQL server connection time out

Created by Wendell Bazile, last modified by Michael.Damron on Jul 18, 2017

Views: 2,932 Votes: 6 Revisions: 5

Overview

The Orion to the SQL server connection is timing out.

Environment

All Orion Core applications

Cause 

Network latency.

Resolution

  1. Stop all Orion services.
  2. Go to C:\ Program Files (x86)\SolarWinds\Orion and open the SWNetPerfMon.db file in Notepad.
  3. Scroll down to the bottom of the file and change the timeout settings to 1200 as follows:
    Connection timeout in seconds
    Timeout=1200
    Database Command timeout in seconds
    CommandTimeout=1200

 

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