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Home > Success Center > Network Performance Monitor (NPM) > Orion services not running after installation

Orion services not running after installation

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Created by Jane Baylon, last modified by MindTouch on Jun 23, 2016

Views: 326 Votes: 0 Revisions: 3

Overview

This article discusses what happens you install NPM on a brandnew server and it cannot start following Orion services:

  • job engine v2
  • collector data processor
  • collector polling controller
  • job engine
  • information service 
  • information service v3

Environment

All versions of NPM

Detail

The SolarWinds Information Service requires the Net. TCP Port Sharing Service to be enabled and port 17777 open for TCP traffic to the SolarWinds NPM computer. By default, this service is disabled. The program sets the service to manual. Resetting the service setting to disabled will adversely affect your installation.

 

 

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