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Home > Success Center > Network Performance Monitor (NPM) > Orion services installation error: SolarWinds Job Engine v1.6.0 Setup Wizard ended prematurely

Orion services installation error: SolarWinds Job Engine v1.6.0 Setup Wizard ended prematurely

Updated March 11th, 2016

Overview

The following error appears while installing the SolarWinds Orion services:

Solarwinds Job Engine v1.6.0 Setup Wizard ended prematurely

Solarwinds Job Engine v1.6.0 Setup Wizard ended prematurely because of an error. Your system has not been modified. To install the program at a later time, run Setup Wizard again. Click the Finish button to exit the Setup Wizard. 

 

Environment

NPM versions 11.0 and 11.5

Cause

This issue is caused by incompatible installers in C:\ProgramData\Solarwinds\Installers.

Resolution

  1. Go to C:\ProgramData\Solarwinds\Installers.
  2. Right-click the Orion service installer. 
  3. Select Properties. 
  4. Go to the Compatibility tab, and click Run compatibility troubleshooter.
  5. Select Run this program in compatibility mode for check box.
  6. Select the appropriate operating system from the drop down list.
  7. Select Run this program as an administrator check box.
  8. Click Apply.

 

 

 

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