Submit a ticketCall us

WebinarUpcoming Webinar: How Help Desk and Remote Support Pays for Itself

Learn how help desk software can simplify ticketing management, allow you to track hardware and software assets, and accelerate the speed of IT support and service delivery. Gain insights on how remote support tools allow your IT team to maximize their efficiency and ticket resolution by expediting desktop troubleshooting, ultimately helping keep end-users happy and productive.

Register here.

Home > Success Center > Network Performance Monitor (NPM) > Orion service manager does not stop Collector Data Processor

Orion service manager does not stop Collector Data Processor

Created by Richard Casey, last modified by MindTouch on Jun 23, 2016

Views: 1,530 Votes: 1 Revisions: 3

Overview

The Collector Data Processor fails to stop using Orion Service Manager.

Environment

NPM v10.6 and later

Cause 

There are messages in the Collector Data Processor queues that prevents the service from stopping.

Resolution

  1. Go to C:\Program Files (x86)\Common Files\SolarWinds\Collector.
  2. Run the Solarwinds Collector Control Tool.
  3. Click Delete Collector MSMQ.

 

Last modified

Tags

Classifications

Public