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Home > Success Center > Network Performance Monitor (NPM) > Orion product installers for main poller, additional polling engine, additional web servers, and HA

Orion product installers for main poller, additional polling engine, additional web servers, and HA

Updated: 3-30-2017

Overview

When installing or upgrading your products, you use a different installer for the additional polling engines (APEs), additional web server (AWS), and High Availability servers. We provide a choice of two installers.

These options include:

  • Orion Scalability Engine Installer: (recommended) light installer, approx. 6MB
  • Orion Bundle: with an installer for each server including Main Poller, Orion Additional Web Server or Additional Polling Engine: Bundle, approx. 1.64 GB

Both options are available through the SolarWinds Customer Portal. The Orion Scalability Engine Installer is also available through the Orion Web Console.

SolarWinds recommends using the Orion Scalability Engine Installer through the Orion Web Console.

 

If you need checklists for requirements, preparation, and installation of products, see the SolarWinds Upgrade Guide. You can use this information when installing products to the APE and AWS after upgrading the main poller.

IMPORTANT! When upgrading or setting up your APE and AWS, check the port requirements and server requirements. Check this Success Center for requirements for your specific product version. Port 17777 is required for communication with the main poller.

 

See this video for an Additional Polling Engine install overview.

Best Practices for additional polling engines

  • Always upgrade your main polling engine first. Upgrade each additional polling engine next.
  • Product versions must match between the main polling engine, all additional polling engines, and additional web server.
  • Always run the Configuration Wizard after every installation. The wizard walks through configuration steps for each main polling engine, APE, and AWS.
  • When installing APE and AWS, keep the Orion services running on the main polling engine.
  • The additional polling engine must use the same SQL database as the main polling engine.

  • When the additional polling engine is not installed in the same location as the main server and SQL server database, it must have less than 200 ms response time to both the main Orion server and the Orion SQL database server.

  • The APE must be able to communicate on port 17777 or are unable to resolve by hostname or IP address, the APE will fail to poll.

  • The Orion Remote Poller is not the same as the additional polling engine.

 

For scalability training and information, see this video from SolarWinds training!

Orion Scalability Engine Installer

This installer is a small download file to run on your additional polling engines, additional web server, and additional High Availability servers. Using this installer, you can easily download and install products to match your main polling engine.

When you run the installer, it checks your main polling engine for a list of products and versions, downloads the installers according to the server type, and installs.

 

Installer specifics:

  • Small file, approx. 6MB
  • Orion products and hotfixes available starting Sept 2016 and later
  • Installer can be used on the additional polling engine and additional web server

 

Important notes on Hotfixes:

  • Hotfixes will be installed for Orion Platform 2016.2 and later products (example: NPM 12.0.1).
  • If you use the Orion Scalability Engine Installer for Orion Platform 2016.1 and earlier products (example: NPM 12.0), the hotfixes will not install automatically with the installer. You will need to run the hotfix installation after using this installer to upgrade the AWS and APE.
  • For Orion 2016.1 and earlier products, upgrade your main polling engine, use the the Orion Scalability Engine Installer to upgrade your AWS and APE servers, then install any hotfixes across all servers.

Install or Upgrade to APE or AWS

This new lightweight installer is far faster for upgrading your APE and AWS than installing one module at a time. You can download the installer through the Customer Portal or directly through the Orion Web Console on your main polling engine.

Helpful tips!

  • The main polling engine should be upgraded or installed before upgrading/installing the additional polling engine or web server.
  • If you use this installer for Orion 2016.1 and earlier products, install any hotfixes for those products across all servers. For example, using this installer to upgrade to SAM 6.3 and IPAM 4.3.2, the hotfix for IPAM will not be installed. Any hotfixes for SAM 6.3 would be installed.  
  1. Install or upgrade your Orion modules on the main polling engine. When complete, you will need to upgrade your additional polling engines and additional web servers.
  2. Download this installer through the Orion Web Console.
    • For the APE installer, click Settings > All Settings > Polling Engines.
    • For the AWS installer, click Settings > All Settings > Web Console Settings. 
  3. Copy the installer to your APE or AWS.
  4. Run the installer on your APE and AWS. This single installer will upgrade all Orion modules on each of these servers. If you are upgrading one or more modules, all modules are upgraded!
    For Orion 2016.2 and later products, any available hotfixes are also installed.
    For Orion 2016.1 and earlier products, you must download and install hotfixes manually. Download those hotfixes through the SolarWinds Customer Portal.
  5. Repeat installing on all additional polling engines in your environment.

Orion Bundle for additional servers

The Orion Bundle includes installers for your additional polling engines and additional web server for all products in your environment. You can access and download the bundle of product installers through the Customer Portal under the different server types.

To use the installers, download the bundle for the additional polling engine and additional web server. The bundle includes all products including NPM, SAM, IPAM, NCM, WPM, VNQM, NTA, and UDT.

This bundle of installers includes the latest versions of these products. If you are upgrading your APE or AWS multiple versions, please consider downloading the individual APE/AWS installers.

 

Installer specifics:

  • Large file, approx. 1.64GB
  • Includes all of the latest product version installers for APE/AWS
  • Includes installations for the additional polling engine and additional web server

 

If you do not want to download the full bundle, you can expand and download specific installers through the Customer Portal.

Install/Upgrade your APE

Important: The main polling engine should be upgraded or installed before upgrading/installing the additional polling engine.

  1. Log into the SolarWinds Customer Portal.
  2. Click the License Management tab and select My Downloads. Locate your product to install/upgrade in the list.
  3. Download the main polling engine installer. 
  4. Run the installer on your main polling engine. When complete, you will need to upgrade your additional polling engines.
  5. In the Customer Portal My Downloads, expand the Orion Additional Polling Engine and download the Orion Additional Polling Engine Bundle.
  6. Extract and run the installer onto your additional polling engine. Repeat installing on all additional polling engines in your environment.

Make sure to only upgrade one product at a time on the main polling engine, then the additional polling engine.

Install/Upgrade your AWS

Important: The main polling engine and additional polling engine should be upgraded or installed before upgrading/installing the additional web server.

  1. After installing the main polling engine and additional polling engine, log into the SolarWinds Customer Portal.
  2. Click the License Management tab and select My Downloads. Locate your product and expand the Orion Additional Web Server.
  3. Download the Orion Additional Web Server Bundle.
  4. Extract and run the installer onto your additional web server.

Make sure to only upgrade one product at a time on the main polling engine, then the additional polling engine.

 

Last modified
17:06, 30 Mar 2017

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