Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Network Performance Monitor (NPM) > Orion link on alert is incorrect

Orion link on alert is incorrect

Created by Earl.Caranguian, last modified by Rodim Suarez on Apr 10, 2017

Views: 50 Votes: 0 Revisions: 5

Updated April 10, 2017

Overview

This article provides a resolution where the Orion link in the alert email is incorrect.

Environment

NPM 11.5.2 and 11.5.3

Cause

HTTPS issues.

Resolution

  1. Confirm that the alerts are enabled or are executed.
  2. Check in IIS and remove HTTPs with 443 port. If the issue still persists, proceed to the next steps.
  3. Open Database Manager and set SSL to 0 (Disable).
  4. Change IP to All Unassigned.
  5. Reset IIS.

 

Last modified

Tags

Classifications

Public